Ha habido muchas quejas de parte de los consumidores de que nuestros productos no duran tanto como nosotros proclamamos.

English Translation

There have been a lot of complaints from consumers that our products don’t last as long as we claim.

I wonder if duran should be duren. Consider the similar phrase “Los consumidores se quejan de que nuestros productos no duren.”

A tough one. I think what a worker of the company would like to convey is the possibility of other customer saying that the product doesn’t last as they claim. Instead of affirming it with the indicative. Not sure what to say both sound right depends on what the worker wants to say. You need to consider the context too so it’s pretty tough to choose between one of the two moods.

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