Delayed offline sync erased 1 year streak

TLDR: App requested an offline sync over a week after it was used and erased streak

Context: I was traveling by plane the week of september 8th. When I landed I synced my offline progress. It was same day, same timezone, same country.

Then: Due to a time zone change while traveling home on September 16th my progress was not registered. I requested the streak be restored and the clozemaster support folks very kindly restored it.

The problem: Over a week after I had used offline (September 21st) I got that yellow banner notification to sync my offline progress. I hadn’t used the offline sync function since early September. When I synced it to get rid of the banner, the push restored the missing date on september 16th and erased the year long streak again

1 Like

Welcome! I sympathise. Mike and the team I’m sure would help again but it doesn’t solve the delay prob. Hope all works out for you.
Regards … fellow syncher