Cloze Collection import is broken for Cantonese

I can’t get anything to import. I was trying CSV/TSV and it just shows 0 rows imported on the next screen. I also tried pasting in a list of sentences into the text import and that doesn’t work either.

1 Like

Thanks for letting us know and sorry for the trouble! Are you seeing an error message or anything like that? Might you be able to email us the CSV/TSV at support@clozemaster.com? You could also DM me or paste in the list of sentences here. We’ll figure out what the issue is. We’re also working on adding better error reporting. Thanks again!

2 Likes

Thank you for taking a look at this! I sent a sample file to the support email. I don’t get any errors. It spins gears like it’s processing but when you get to the next edit screen there are 0 sentences.

2 Likes

I tried this yesterday for the first time for Polish and it worked really well, but I’m seeing the same issue today. I couldn’t think of much to check since I formatted the sentences by calculation, so I tried importing with and without the header row and that didn’t make a difference.

1 Like

@ataraxic file received - thanks! We’ll let you know once we have a fix up.

@thefirmament might you be willing to send the problematic file to support@clozemaster.com as well?

You know what, I just realized what my problem was: I forgot that I shouldn’t designate the cloze with curly braces in the target language sentence. I was using the cloze column as well, but having {{ }} everywhere is what killed the import, I think. I got rid of them all and the import succeeded.

1 Like