Android App still stuck

mjmj123 · May 23, 2020, 4:16pm

The Android app shows loading screen with message “Uploading offline data” indefinitely , it’s basically stuck!

alanf_us · May 23, 2020, 4:34pm

I see the same thing.

bartok · May 23, 2020, 8:36pm

just to check - this is after updating?

I had had this problem before, but it was solved today

alanf_us · May 23, 2020, 10:41pm

For me, it was after the update.

mike · May 23, 2020, 10:51pm

Sorry about that and thanks for letting us know! Might you be able to post a screenshot? Also what device/OS are you using?

alanf_us · May 24, 2020, 4:25pm

I see the error on my Samsung Galaxy J3 Android phone (SAMSUNG-SM-J320A) and also on my Flex Insignia Android tablet. Here’s a screenshot:

alanf_us · May 24, 2020, 4:35pm

I was able to uninstall and reinstall the app on both devices.